The Hasso-Plattner Institute at Stanford suggested five stages that are common to all design thinking processes. They can be used in various sequences according to the specific requirement. You can use them in any way and repeat them at the same time to get the best outcome. Let’s take a quick look at each of these stages:
Empathise
Design Thinking starts with empathy. You need to understand users’ needs to make the desirable products and services. In this phase, you observe and talk to real users to learn about their expectations, challenges and pain points. This allows you to create designs that consider real users, which is the essence of Design Thinking.
Define
In this stage of Design Thinking, you define the user problem you want to solve. You gather all your observations from the first stage and look for patterns and common themes. Then you create a problem statement explaining the challenge you want to address.
This can help you create a design brief that summarises the goals and requirements of the projects. You can organise the information by making a list of questions and answering them step by step.
Ideate
Ideation is the stage of design thinking where you generate ideas to solve the problem you identified earlier. This phase is about thinking creatively and exploring new angles without worrying about whether the ideas are feasible. You’ll hold brainstorming sessions in unusual locations to come up with as many ideas as possible. During ideation, you’ll refer back to your problem statement and narrow down your ideas for the next phase, which involves creating prototypes to test on real users.
Prototype
In this stage of Design Thinking, you make prototypes, which are small models or representations of your product or a part of it. The main purpose of this phase is to make something you can test with real users. By getting feedback, you can make sure that the final product solves the user’s problem and is easy to use.
Test
In the Design Thinking process, the fifth step is testing. You show your prototypes to real users and watch how they interact with them. This helps you find any design problems and get feedback from users. After testing, you can make improvements to your prototype.
Design Thinking is not always straightforward. If you find new problems during testing, you may need to start over from the beginning.